What is the procedure for returns? - Powered By Kayako eSupport

06 Sep 2010

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	What is the procedure for returns?

Solution All returns must be made within 10 working days from the day the goods were delivered to you. If you want to return a product, please contact us admin@shopeastwest.com to receive a RMA number and to get instructions on how to return a product

Please include either the original or a copy of the invoice plus the RMA number you received from us.

In case of a return under 10 working days through the “Distance Selling Act”, your credit card will be refunded as soon as we receive the product back.

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07 Aug 2007 10:23 PM